Scanning Pens Digital Pens

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The new Reading Pen TS Oxford is designed to help readers of all ages and abilities improve their English Reading Skills....

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Knowledge Base

Maintenance

 

This section contains scanner information about regular maintenance, specifications and spare parts.


CALIBRATING YOUR  SCANNER

The scanner needs to be calibrated as part of your monthly maintenance of the scanner. If your scanned images have black or colored vertical lines this may be a sign that you need to perform a calibration. If calibrating the scanner does not resolve the problem, please go to the next section and follow the steps for cleaning the scanner.

You will need to have the calibration page ready.

Important! The top of the page is covered with a blue protective film to prevent damage during shipping. You need to remove the calibration page from the plastic bag and then peel off and discard the blue film. The calibration page is now ready to use.

1.    Press and hold down the function button on the scanner for at least 2 seconds.

This starts the hardware calibration routine.

2.    Insert the Calibration page in the scanner, in the direction of the arrow(s) on the page.


3.    When calibration is complete the scanner will eject the page out of the scanner. Do not forcefully pull the page out, the scanner will release the page when the calibration process is completed.

Place the calibration page back in the clear plastic bag and keep it in a safe place. The calibration page needs to be kept clean and in good condition. Calibrating the scanner with a dirty or creased calibration page may cause the image quality to worsen.

 

CLEANING YOUR  SCANNER 

 

If you still see streaks or lines in the scanned image after calibrating the scanner, use the cleaning swab to clean the scanner glass.

1.    Dampen the tip of the cleaning swab with some Isopropyl rubbing alcohol (95%)

2.    Facing the back of the scanner, press and hold the button on the side of the scanner. This button separates the glass from the rollers for cleaning.

Note that if you release the button, the glass will be set back in place for scanning. You must press and hold the button while cleaning.

3.    Insert the tip of the cleaning swab into the back of the scanner.

4.    Swipe the tip across the inside of the scanner from right-to-left. Repeat this 5 or 6 times to thoroughly clean the scanner.


5.    When you are finished cleaning the scanner, release the button on the side of the scanner. Store the cleaning swab in a clean, dust-free area.

 

WINDOWS COMPATIBLE BONUS  SOFTWARE

Supported Operating Systems       Microsoft Windows

- 32-bit XP (Service Pack 2 or 3)

- 32-bit or 64-bit Vista (with or without Service Pack 1 or 2)

- 32-bit or 64-bit 7

Bundled Software     Visioneer® Mobility PC Connector

Nuance PaperPort® Nuance OmniPage® NewSoft Presto! BizCard Adobe® Reader®

 

VISIONEER MOBILITY SPARE  PART LIST

Please use the following part name and number when ordering a replacement part for your scanner.

 

 

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